A few simple answers
Please Read Our FAQ Before Sending Us A Message.
Clothing and apparel items should be received within 5-10 business days. International delivery time varies by country. For other specialty and promotional items, please allow between 3 - 7 days delivery time as high demand may increase the processing and shipment time.
Our primary warehouse is located in Canada, but most specialty items are located in America.
For logistical reasons items can be sent in separate packages. Do not be alarmed if your order is shipped separately. If you have any other questions, please contact us anytime at email@example.com.
Yes! Savvy Stand is proud to have global delivery services.
If an item is no longer listed it is likely it has been discontinued however if you really liked something and you can’t find it anymore. Details, please contact us at firstname.lastname@example.org.
Unfortunately, we cannot cancel finalized orders as items are processed to ship immediately. Please contact our customer service team at email@example.com. if you have any further questions.
Possible reasons: Orders shipped separately for logistical reasons. Ordered from different warehouses: If you ordered from 2 different warehouses the order will have multiple shipments. If you have checked, there is still something missing. Take photos of what has arrived and email what is missing to our Customer Service via our Contact Us page., including your order number and a copy of the parcel declaration and we will work to resolve your issue promptly.
Please contact our customer service via firstname.lastname@example.org or our Contact Us page to help if we can solve the problem together first. Please contact us before returning the item, as your local post may charge you the delivery fee.
If your item was damaged during shipping, you are eligible for a full refund or we will issue a new product of your choice at our expense. When requesting your refund, please be ready to provide Customer Service with the order number, your name and proof of damage.
If you have any questions please contact us at email@example.com
All inquiries are responded to within 24 hours on business days.